Health and Safety of Our Employees and Shipment Delays:
The health of our staff is imperative. We have implemented numerous new safety and social distancing practices. Working shifts, our staff submit self-testing results with kits provided to them prior to coming in to work. Our office and packaging facilities have been fogged with disinfectant coating and we have a disinfection robot on-site. As we integrate these new procedures, orders are currently taking 2-4 business days for us to prepare for shipment.
Once shipped, you will receive an email notification with tracking details.
After receiving your shipping confirmation email, please rest assured that your order is safely in the shipper’s hands.
ALLEGORY is grateful for your patience during this time.
Enjoy complimentary shipping on all orders over HKD $2,000 up to a maximum of 10 pieces per transaction. Shipping costs for orders under HKD $2,000 will be calculated and presented at checkout.
International Courier Services
See below for delivery time* by destination:
|China Mainland||SF Express||6-8 days|
|Hong Kong SAR||SF Express||1-3 days|
|Macau SAR||SF Express||3 days|
|New Zealand||FedEx||7 days|
|Singapore||SF Express||3-5 days|
|South Korea||FedEx||4-9 days|
|Taiwan Region||SF Express||4 days|
|Thailand||SF Express||3-5 days|
|United Kingdom||FedEx||8-10 days|
|United States||FedEx||6 days|
|Vietnam||SF Express||3-5 days|
*dates are updated according to shipper's advise.
due to COVID-19, please expect to experience possible delays ranging from 2 to 10 days for all locations and options
Taxes, Customs Duties and Import Fees
Items in your order that are designated for shipment to countries outside of Hong Kong may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
Order Processing and Cancellation
Orders are processed pending availability and credit verification. Orders placed on Friday after 5:00pm Hong Kong time will begin processing on the following Monday. Delivery time does not include Sundays or public holidays.
Please note: Once an order has been placed, it cannot be modified or canceled.