Shipping policy

Health and Safety of Our Employees and Shipment Delays:

The health of our staff is imperative. We have implemented numerous new safety and social distancing practices. Working shifts, our staff submit self-testing results with kits provided to them prior to coming in to work. Our office and packaging facilities have been fogged with disinfectant coating and we have a disinfection robot on-site. As we integrate these new procedures, orders are currently taking 2-4 business days for us to prepare for shipment.

Once shipped, you will receive an email notification with tracking details.

After receiving your shipping confirmation email, please rest assured that your order is safely in the shipper’s hands. 

ALLEGORY is grateful for your patience during this time. 


Enjoy complimentary shipping on all orders over HKD $2,000 up to a maximum of 10 pieces per transaction. Shipping costs for orders under HKD $2,000 will be calculated and presented at checkout.

International Courier Services

See below for delivery time* by destination:
Australia FedEx 7 days
Belgium FedEx 8-10 days
Canada FedEx 6 days
China Mainland SF Express 6-8 days
France FedEx 8-10 days
Germany FedEx 8-10 days
Hong Kong SAR SF Express 1-3 days
Indonesia FedEx 7 days
Italy FedEx 8-10 days
Japan FedEx 5 days
Luxembourg FedEx 8-10 days
Macau SAR SF Express 3 days
Malaysia SF Express
3-5 days
Mexico FedEx 6 days
Netherlands FedEx 8-10 days
New Zealand FedEx 7 days
Norway FedEx 8-10 days
Philippines FedEx 4-9 days
Singapore SF Express 3-5 days
South Korea FedEx 4-9 days
Spain FedEx 8-10 days
Sweden FedEx 8-10 days
Switzerland FedEx 8-10 days
Taiwan Region SF Express 4 days
Thailand SF Express 3-5 days
United Kingdom FedEx 8-10 days
United States FedEx 6 days
Vietnam SF Express 3-5 days
*dates are updated according to shipper's advise.
due to COVID-19, please expect to experience possible delays ranging from 2 to 10 days for all locations and options

Taxes, Customs Duties and Import Fees

Items in your order that are designated for shipment to countries outside of Hong Kong may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

Order Processing and Cancellation

Orders are processed pending availability and credit verification. Orders placed on Friday after 5:00pm Hong Kong time will begin processing on the following Monday. Delivery time does not include Sundays or public holidays.

Please note: Once an order has been placed, it cannot be modified or canceled.